Question 1

What is Qiubit?

Accepted Answer

Qiubit is a non-custodial, multi-chain cryptocurrency wallet that allows you to securely manage and transfer your digital assets across multiple blockchains including Bitcoin, Ethereum, Solana, and more. You maintain full control of your private keys.

Question 2

Is Qiubit safe to use?

Accepted Answer

Yes, Qiubit uses military-grade encryption and secure key management practices. All private keys are stored locally on your device and never transmitted to our servers. We also undergo regular security audits by leading firms.

Question 3

Do I need to create an account?

Accepted Answer

No. Qiubit is a non-custodial wallet, which means you don't need to create an account or provide personal information. You can start using the wallet immediately by creating a new wallet or importing an existing one.

Question 4

What blockchains does Qiubit support?

Accepted Answer

Qiubit supports 50+ cryptocurrencies and tokens across major blockchains including Bitcoin, Ethereum, Solana, Polygon, Arbitrum, Optimism, Base, and more. We regularly add support for new chains.

Question 5

How do I back up my wallet?

Accepted Answer

When you create a new wallet, you'll receive a 12-word seed phrase (recovery phrase). Save this phrase in a safe place. You can use it to recover your wallet on any device. Never share your seed phrase with anyone.

Question 6

What are transaction fees?

Accepted Answer

Transaction fees depend on the blockchain you're using. These are paid to the network validators, not to Qiubit. You can choose your preferred fee speed (slow, normal, fast) before confirming any transaction.

Question 7

Can I swap tokens directly in the wallet?

Accepted Answer

Yes, Qiubit includes built-in swap functionality powered by leading DEX aggregators. You can exchange tokens directly from your wallet without leaving the app. Swaps are subject to market rates and liquidity.

Question 8

Is Qiubit available on mobile?

Accepted Answer

Yes, Qiubit is available on iOS and Android. You can download it from the App Store or Google Play Store. We also offer a web version for desktop users.

Question 9

What happens if I lose my device?

Accepted Answer

If you lose your device, you can restore your wallet on a new device using your seed phrase. As long as you have your 12-word recovery phrase, you can always access your funds.

Question 10

Does Qiubit have customer support?

Accepted Answer

Yes, we offer 24/7 customer support through email and official community channels. You can also check our FAQ section or contact us via email for quick assistance.

Question 11

Is my data collected or stored?

Accepted Answer

We respect your privacy. Qiubit does not collect or store your personal data, transactions, or wallet information. All data remains on your device. We never have access to your funds or private keys.

Question 12

How do I report a security issue?

Accepted Answer

If you discover a security vulnerability, please email us with details. We take security seriously and have a responsible disclosure program. Do not publicly disclose the vulnerability.

Frequently Asked Questions